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Good organizational design will improve your company’s performance. An effective organizational design integrates people, structures, processes, systems, governance and day to day management systems.

Are you undergoing a restructure without considering the wider business impact? This can severely affect your business results if not planned and thought out correctly.

No matter what the driver for change is; growth, rightsizing or diversification it is important not to lose sight of the overall organizational design so you can work effectively and efficiently.

How we can help you

At PeopleFirst we have a proven track record of developing organizational design solutions that are aligned to our clients’ operating environment.

Our ability to bring expertise to this critical business process is strong. Our team has extensive experience across many industry sectors; namely aviation, telecommunications, retail and heavy engineering.

We start with a comprehensive analysis and assessment of your business so we understand your direction, culture and workflow. From this we can start to determine how and where greater performance can be achieved.

We develop detailed process workflows for you, functional descriptions and job descriptions that detail accountability and responsibility at each level of the organization.

By focusing on the necessary supporting systems we can bring your organizational design to life and work effectively for your business.

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Change is inevitable; in our personal and/or work lives. How any organization responds to changing circumstances is a critical factor for success. Change management is required as a result of growth, restructuring, diversification or simply improving the way a business operates.

Readiness, responsiveness and sustainability are key business levers that need to be prioritized.

How we can help you

Our approach to change is simple. We will define your change agenda, assess all risks,  and consider the softer, cultural aspects of change and then develop all the detailed plans right through to implementation.

Our focus will also remain on making sure your business is fully operational throughout.  We make sure to identify change levers that will deliver a return on investment. 

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An HR strategy is an integral part of engaging people to achieve corporate goals, create an attractive work environment and strong organizational culture.  An effective HR strategy provides focus and clarity for all people related issues in order to engage everyone in the organization towards a common goal. This also includes culture, vision, mission and values framework.

How we can help you

Our approach is focused on achieving results. Each organization is different; its challenges and its opportunities, its people. We tailor all aspects of HR; organizational structure, capability, the change agenda, recruitment and retention, training, employee engagement and remuneration. to suit your organization.

We work in partnership with Executive boards, leadership teams to define and articulate your Company’s mission, vision and value statements.

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An HR policy provides the necessary framework to manage people effectively in any organization.  Such a policy provides ‘the rules’ that define how an organization operates on a daily basis in respect to its people.  Procedures describe how to carry out or implement policies in a fair and transparent manner.

How we can help you

At PeopleFirst we leverage international best practice. We develop tailored HR policies covering all aspects of the employment lifecycle – attracting and recruiting through to exiting policies.  We can develop new policies for you, review and update existing ones depending on your requirements all the while ensuring all legal and regulatory requirements are met. Implementing new policies can have a huge impact on culture and can be used to drive change in an organization so we make sure we coach your managers, develop detailed processes to make the policies sustainable.

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Manpower planning, recruitment and retention are critical business issues that contribute directly to an organization’s ability to achieve its goals.

How we can help you

We can identify your manpower requirements to improve efficiency and performance of your organization.  We take into consideration the nature of your business, working practices, systems, processes and culture.

We provide hands on support such as developing job descriptions, designing and implementing recruitment and selection tools, developing assessment centres for all levels including CEO level.

PeopleFirst has worked extensively with clients to design, develop and implement retention strategies to attract and retain top talent. We take a holistic view of the employment relationship considering total rewards strategies and long term incentive programs.

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Assessment centres are a great tool to address a variety of business needs, be it to select top talent or assess current organizational capability. Assessment tools can be used to support training needs analysis, selection and recruitment, succession planning and career development programmes.

How we can help you

Our experience includes design and development of a range of assessment tools that can be used to assess both technical and behavioural competencies.  We use a variety of effective methods to assess candidates. These include  business stimulations, competency based interviews, technical exercises, role plays, desktop and group based exercises as well as a full range of psychometric and aptitude tests and coaching/feedback sessions.

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Succession Planning is a great approach to identify and develop high performers, and to help you identify and manage critical positions within your organization.  To attract and retain top talent you must offer career development opportunities. This approach will reduce attrition and recruitment costs and will also help to build a strong employer brand and loyalty to your organization.

How we can help you

We have a wealth of expertise in this area. We have worked successfully with Senior Executives and HR teams across many industries to design and implement frameworks to support the succession planning process.

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Build the right communication platforms and messaging to showcase what you can offer potential and existing employees. This will help you build loyalty – you will engage your people and drive productivity and job satisfaction.  Effective employer branding and communication will build trust and provide direction amongst your workforce.  This is a very powerful mechanism to drive performance.

How we can help you

PeopleFirst has worked with well established businesses and start up businesses to define their employer brand and to support their brand values. We can implement the best in class communication and engagement strategies.

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Pay and Reward is a key component to help you attract, retain and reward people in a way that recognizes contribution and motivates them.  The equity you can build in this very critical aspect will help you build workforce capability, morale, corporate governance and strength.

How we can help you

We start by understanding the purpose of rewards in the context of your business. We examine workforce attributes, type of skills, competencies and behaviours needed. Our service also includes external benchmarking and bespoke salary surveys. Whether you are looking for performance based reward packages or incentive schemes we can offer you best practice.

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Do you want to make a difference to the performance of your team?

A robust performance management framework ensures everyone in your organization is clear on their role in delivering business goals. An effective performance management process creates a dialogue between manager and team member to align goals and review performance on a regular basis.

How we can help you

Our solutions are focused on driving enhanced performance. We help you set clear objectives, measure contribution and drive skills development. We integrate performance management into your day to day business processes, handbooks, FAQs. We deliver training workshops and develop bespoke solutions for 360 degree feedback surveys.

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Need help in deciding on the size of roles in your organization?  Need help in creating a grading structure and hierarchy?
You need a plan for comparing jobs against a set of standard criteria relevant and important to your business.

How we can help you

We implement widely used methodologies for job evaluations, grading structures and benchmarking against market peers on a regional and international level.

PeopleFirst has extensive experience in developing detailed job descriptions. We will consider – job purpose, responsibility, qualifications, experience, technical and behavioural competencies. You can use these in recruiting, objective setting and job evaluation.

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Effective training and development helps business to drive performance by maximizing the potential of individuals. Developing an individuals’ skills, knowledge and attitude can drive changes in behavior resulting in improved individual performance and overall contribution to the business.

How we can help you

We offer a unique and full range of learning and development solutions;

• Designing, developing and delivering customized training
• A range of blended solutions from e-learning to classroom based training
• Interactive courses and workshops in a supportive environment
• Dedicated training solutions and leadership programs for the Emirati community

Our style is facilitative and friendly. PeopleFirst is recognized for creating a conducive learning environment ensuring our clients achieve a return on investment.

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Executive coaching can help leaders fine tune what they do and exceed expectations.  It can help your senior management through times of change and can help them improve the quality of their internal and external relationships.

Do you want someone to challenge your thinking and help you figure out what works well and what doesn’t?

Executive Coaching is the solution and can have a tremendous impact on your organization.

How we can help you

A PeopleFirst coach will be your thinking partner, someone with whom your team can safely and honestly talk through issues and ideas in a confidential setting. Our coaching sessions last around 2 hours and we recommend a monthly session per individual.

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Outsourcing HR services is a cost-effective way of ensuring your HR needs are met and allows you to free up resources to focus on the core areas of your business.

How we can help you

PeopleFirst offers a partial or total outsourcing solution for small, medium and large sized organizations – be it transactional services like payroll or the complete HR function, PeopleFirst has the expertise and resource to support this. We focus strongly on managing costs so all the savings are passed directly to our clients.

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Emiratisation is an important business and social driver within the UAE.  Successful Emiratisation is more than just about meeting mandatory or legal targets. Successful Emiratisation programmes address all day to day aspects and challenges that organizations may face but find hard to address.

How we can help you

PeopleFirst offer a full range of services to support Emiratisation – from recruitment and retention, career development, coaching, job orientation programs, to sponsorship and internships for Emiratis. Do get in touch with us to find out more.

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Employee surveys are a great way to get feedback from your people be it about specific issues, a general forum, 360 degree feedback or general opinions.

How we can help you

We can give you an all encompassing solution; questionnaire design, collecting and analyzing data, a solution to address your business requirements, actions plans and improvement plans.

Our process ensures confidentiality and anonymity. We use a variety of techniques, such as; online surveys, face to face, telephonic interviews and focus groups – whatever will be more effective for your people.